Denis & Deb Thompson - owners of Thompson Monuments

Thompson Monuments, Inc
1702 Superior Street
Webster City, IA 50595
1-515-832-5419

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We also accept PAY PAL

We accept Visa, Master Card, Discover, checks and money orders

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Hours of business:

Mon-Fri ...9am - 4pm
Closed Sat. and Sun.
Central Time

Thompson Monuments, your online memorial store!
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Your Privacy

We have taken the following steps to help ensure the security of your order:

Data between your web browser and our shopping cart is encrypted using 128-bit SSL Data Encryption certified through Rapid SSL.
Weekly security scans, performed by Comodo, Inc., test our shopping cart hardware and software for 1000's of security vulnerabilities.
Our shopping cart is PCI Certified through Comodo, Inc. PCI Data Security Standards are developed by American Express, Discover Financial Services, JCB International, MasterCard Worldwide and Visa Inc. to protect customer account data. Companys that are PCI Certified must pass weekly security scans and meet requirements for security management, policies, procedures, network architecture, software design and other critical protective measures.


Privacy Policy:

This privacy policy discloses the privacy practices for (website address). This privacy policy applies solely to information collected by this web site. It will notify you of the following:

1.What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.


2.What choices are available to you regarding the use of your data.


3.The security procedures in place to protect the misuse of your information.


4.How you can correct any inaccuracies in the information.


Information Collection, Use, and Sharing:
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information:
You may contact us at any time to:

   See what data we have about you, if any.

   Change/correct any data we have about you.

   Have us delete any data we have about you.

   Express any concern you have about our use of your data.

Security:
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates:

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1-800-947-8232 or email at monuments@mchsi.com

Orders:
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
 

Return Policy

Thompson Monuments requires that all merchandise returned for credit must be in resale able condition.  If you ordered the wrong item then you must pay for all shipping charges. There is also a 10 restocking fee. PLEASE check with your cemetery to see if they have any rules or regulations concerning your desired purchase - before you order it.  You must communicate with us before you return any item.  If the item is custom made for you then you cannot return it unless we made a mistake in production of it. 

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