Denis & Deb Thompson - owners of Thompson Monuments

Thompson Monuments, Inc
1702 Superior Street
Webster City, IA 50595
1-800-947-8232
FAX
515-832-5219

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bbbsealh1USThompson Monuments Inc is a BBB Accredited Business. Click for the BBB Business Review of this Monuments in Webster City IA
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We also accept PAY PAL

We accept Visa, Master Card, Discover, checks and money orders

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Hours of business:

Mon-Fri ... 8am - 5pm
Closed Sat. and Sun.
Central Time

Thompson Monuments, your online memorial store!
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Shipping Policy

Shipping Options:
Customer orders will be shipped via United Parcel Service (UPS) or the United States Postal Service (USPS) from our fulfillment center in Webster City, Iowa  and is based on the shipping carrier and method selected upon checkout by the customer. Select products may ship from our various suppliers in several different states.  International Shipments: Sorry but we do not sell our merchandise or ship to residents of other countries.   Please see shipping chart for more details such as special delivery shipping rates.

Delivery Times:
Please allow up to 3 Business days for processing, in addition to the shipping times below (excluding weekends and holidays). Any order placed after 11am Central will be processed the following business day.

Certain products are often “drop-shipped” direct from some of our suppliers.   If there will be any delay in processing or shipping of your order, we will attempt to contact you either by e-mail, phone, or both to let you know, and you can direct us to either cancel the order or keep it active. 

USA (48 States)/Canada Standard Ground 7-10 Business Days

USA Next Day Air 1-2 Business Days

USA 2-Days Air 2-3 Business Days

USA 3-Days Air 3-4 Business Days

 Contact Customer Service:

If you any questions or concerns about delivery times and methods, please contact us at 1-800-947-8232 or e-mail us at   monuments @ mchsi.com

 

Return Policy

Thompson Monuments requires that all merchandise returned for credit must be in re-sellable condition.  If you ordered the wrong item then you must pay for all shipping charges. There is also a 10% restocking fee. PLEASE check with your cemetery to see if they have any rules or regulations concerning your desired purchase - before you order it.  You must communicate with us before you return any item.  If the item was custom made for you, then you cannot return it unless we made a mistake in production of it. 

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